Terms & Conditions

Welcome to Arooj Cosmetic. By purchasing from us, you agree to the following terms and conditions.

1. General

  • These Terms & Conditions govern all purchases made at Arooj Cosmetic.

  • We reserve the right to update these terms at any time without prior notice.

2. Products & Pricing

  • All product descriptions and prices are subject to change without notice.

  • Prices are listed in Pakistani Rupees (PKR) and inclusive of applicable taxes (unless stated otherwise).

3. Orders & Payment

  • Orders are confirmed upon full payment or as agreed.

  • We accept cash on delivery (COD) and other payment methods as communicated.

  • We reserve the right to refuse or cancel any order in case of stock issues, payment failure, or suspicion of fraudulent activity.

4. Delivery

  • Delivery timelines may vary based on location and courier availability.

  • Any delays caused by courier services are beyond our control.

5. Return & Exchange Policy

  • You may request a return or exchange within 2 days of receiving your order.

  • Items must be unused, unopened, and in original packaging.

  • Returns are not accepted for:

    • Opened or used cosmetic products.

    • Items purchased on sale (unless defective).

  • Customers bear the return shipping cost unless the product is defective or incorrect.

6. Limitation of Liability

  • Arooj Cosmetic is not liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products.

7. Governing Law

  • These Terms & Conditions are governed by the laws of Pakistan.

Contact Us:
📍 Address: Shop No 157, Ch Shan Market, Near Farroqia Masjid, Sadiqabad, Rawalpindi, Pakistan
📞 Phone: +92 300 0117131
📧 Email: mashoodbhatti2511@gmail.com